Comments from our Patrons
In our correspondence with patrons, we receive confirming and elevating messages. We ask permission to share them here.
Gary and Team:
Yes, the rockers and footstool arrived in excellent condition last week. We appreciated the packaging design and how well protected they were during shipment.
And, I must say, the design, craftsmanship, and comfort of the rockers is unparalleled. I keep looking at the joinery, the curves, the grain — and I continue to find things that amaze me (especially as a woodworking enthusiast). I continue to run my hands along the edges, and find these complex curves and shapes that are so pleasing to the hand, and the eye. And, to top it off, it’s a real test to see two rockers side by side, and admire the repeatability of your work. We absolutely love them.
In addition, your customer experience has been excellent. From ordering, to payment, to delivery, to followup, and all of the communication along the way. That stuff is not easy to do well, and it is obvious that you put a priority on getting these right. Thank you.
Regards, and thanks again for the fine work.
C.Soquel, California
I just walked upstairs, again, and the first thing I now see is your chair ... an amazingly beautiful work of art that is equally comfortable ... sweet.
I must also mention, your shipping carton/technique was perfection.
The whole process, from ordering to first rocking, was seamless. Thank you!
Warm regards,
J.Mahtomedi, Minnesota
Austin:
I just wanted you to know the chair arrived this afternoon in perfect condition, and I am simply tickled with it. Please pass along my appreciation to your entire organization for designing, building and delivering an exquisite piece of comfortable art.
Thanks again for your guidance on the delivery. All things came to pass as you predicted.
Best regards,
G. B.Virginia Beach, Virginia
Gary,
When Forrest called I told him I was tickled to hear from him and he said that he had the world's most beautiful rocking chair on his truck for me. He was not lying! It is absolutely gorgeous! The grain is beautiful, the matching and alignment of the grain on separate pieces is amazing and the workmanship is beyond anything I've seen. Every day I find some detailed piece of craftsmanship that blows me away. If you can't tell, I LOVE the chair.
The one question I have is care and feeding for the chair. From the website it would appear the my rocker has an oil finish and not wanting to do anything that might detract from it's beauty I'd appreciate knowing what you would recommend to clean and treat it. [see: https:/garyweeks.com/furniture/maintenance/]
Again, I love the rocker and dealing with everyone connected with it has been a pleasure. Thank you so much.
All the Best for you, your family and your workers,
R.Dallas, Texas
Hi Gary!
...I have to admit I also meant to email you to let you know the rocker arrived safely and in perfect condition. ...I absolutely enjoy it and know I will spend a good portion of the second half of my life rocking away in it.
Many thanks to you and yours for delivering exactly what you said you would. I am thrilled.
Sincerely,
S.Dunbarton, New Hampshire
Hi Gary and Autumn – the rocker, footstool and table arrived on Friday, March 5th.
I must say, the packing in the those containers was so secure. Everything arrived with our a scratch and shipping boxes showed no sign of being dropped or crushed.
Most importantly, the furniture is lovely and I do believe the rocker will be an heirloom in our family. Many thanks for the fine craftsmanship and good service. Please pass our thanks to your team in shop...
With thanks,
G.New York, New York
Chair arrived today on time for Christmas. It is gorgeous and I even liked the box decoration. Thank you for building such a beautiful chair and getting it here in a timely fashion, J.
Newton, Massachusetts
Thank you for your note..My rocker is very comfortable and I am delighted with it !!
Mine is in cherry wood, so wanted to confirm with you that the wood will darken over time?
If so, then that will be great.
Also, I was blown away when I saw this painting on top of the shipping box !! Please see the photo I took of it below…Very thoughtful and very well done – what a beautiful surprise !!
Thank you again!
WSalt Lake City, Utah
Hello Gary,
I actually received the delivery on Saturday. Thanks for checking. Everything went well with the delivery. The chair is absolutely beautiful and my wife loves it (and my three year old son loves the box it came in and appreciates the added artwork).
Thank you for an easy and smooth transaction process. Happy holidays to you and your family.
Best,
B.St. James, New York
December 12, 2020
What a uniquely exquisite shopping experience!! Found Gary’s website searching for a special rocker for my wife. Hand made in USA, high quality wood options, clearly intelligent but subtle design modifications for comfort...so that’s a great product! What blew me away was a personal phone call from Gary to discuss an inlay question I had, shipping options close to Christmas, any other questions or requests I might have...all with that endearing TX accent and mirrors the authentic and sincere videos on the website. Couldn’t be happier!
Sincerely,
P. H. DVMNapa, California
Hello Gary
The rocker made it home this morning.
It was packaged very well!
A huge thank you for helping this dream come true. Please let everyone who had a hand in creating this magnificent rocker know how pleased and grateful I am.
With Sincere thanks and a salute for excellent craftsmanship.
Yours truly,
E.Eatonville, Washington
Gary,
The rocker was delivered a few minutes ago, in fine shape. The driver was very courteous and helped me unbox it (after I helped him carry it in to the house). I am so pleased with this addition to my living room!
Best wishes for a Happy Thanksgiving, and all the holidays to come.
Sincerely,
H.Denton, Texas
Hi Gary,
Just wanted to let you know we received the rocking chair last night. It is absolutely stunning and at first rock I could tell that it is something special and so comfortable. I’m (trying) to wait until Christmas to surprise my husband. Ps the bumblebee art was such lovely addition as well... thanks Bela 💛 and thanks for making such high quality rocking chairs!
L.La Porte, Colorado
Hello,
Just a quick note that my rocker arrived today without any shipping damage.
First impression: Awesome!
Thank you,
D.S.Jacksonville Beach, Florida
Gary,
The chair and footstool arrived yesterday and I think I'm in heaven -- haven't sat on the sofa once since it arrived!
The delivery company, XPO Logistics, was wonderful. Per your instructions, they called Monday to set up a delivery time window. Check the box for damage? It looked as if it had just been loaded on the truck, not a mark or speck of dirt anywhere. We have a steep driveway and the driver had to park up on the street. He kindly offered to unpack the chair and take away the box. Then he insisted on not only carrying it in, but completely helped me unwrap it:
I asked B. to try it and he couldn't imagine putting his feet up that high on a footstool until he did so. He was amazed at the back support...
I will not only use the chair but treasure it!
Thanks again,
P.Tucson, Arizona
Dear Gary,
What a beautiful piece of furniture. I am enjoying it very much and it is so comfortable.
Please thank you and your team for your terrific work.
B.Tucson, Arizona
October 8, 2020
Dear Gary,
Arrived! Unpacked!! Situated!!! My son enthusiastically and most carefully unwrapped the solid crate and placed my priceless possession in the den, its permanent home.
So I came home from work to pure delight. Perfection. Such exquisite craftsmanship!! The chair is even more beautiful than the pictures, with the wood patterns so cleverly assembled. The construction details are flawless. And the smoothness of the wood is simply incredible. This rocker will now provide decades of comfort and soothing pleasure, destined as the family heirloom.
I want to passionately thank you, Gary, for your truly personal and outstanding customer service. You never failed to provide information, honesty, and patience with my endless questions during countless communications throughout the whole process.
Too, I realize the whole team (including your gifted son Austin) participated in the rocker's creation. Thank you to everyone for your very professional work and care. Actually, the Gary Weeks' rocker is a masterpiece of furniture making. Made in America and so very proud of your company and MY new chair!
Most sincerely,
R.
Edina, Minnesota
The footstool arrived this afternoon! T. was stunned, and so very happy to have it! He put it into immediate use as he was already sitting in the rocker. So comfortable!! It also looks absolutely wonderful with the rocker. We are both thrilled! So very grateful that you were able to fill my order in such a timely manner and managed to have the new footstool delivered in time for his birthday.
With appreciation,
K.Wilson, New York
Howdy Gary,
Hoping all is well. Here’s my take on the rocker.
My solid cherry rocking chair arrived recently. Virtus Propter Se - Excellence or virtue for it’s own sake ! This is an art object of stunning beauty. Transcendental hand craft. Seemingly impossible? Except: there it is.
I’m a retired master carpenter living in a cabin in central Alaska. A custom rocker has been a long time desire. I’m a minimalist so I had to think carefully if this was the material possession to add to my small cabin. I’ve had a lifelong pursuit of high skill levels in a number of areas : virtuoso classical piano studies, degrees in classical piano and philosophy, 40 years of carpentry and woodworking, serious reading, long distance paddling, skiing, and backpacking, subsistence hunting and fishing, building a homestead, etc. I say all that to say - I’m a bit of a fanatic when it comes to skill and excellence! It takes a great deal to turn my head. My head has been turned. I’ve carefully scrutinized the rocker. It’s as close to perfection as any piece I’ve seen. Kind of spooky actually. The closest I’ve seen is a master wooden boat builder I knew when I lived in the Alaskan coastal village of Haines.
Gary,family and the entire group are extremely easy to work with. And lastly, although not cheap, the chair is very reasonably priced. Frankly, I don’t know how a product of this quality can be made for the price?
I’m already thinking I might need a straight chair at some point!
M. T.
Fairbanks, Alaska
Hi Garry & Team,
The Rocker arrived today and is beautiful. He LOVES it Very happy customers :)
You guys were great to deal with. Kept the communication open and it was a lovely experience- thank you
L. & Birthday Boy R.
PS our little neighbours are have a great time with the shipping box- new fort!Ottawa, Ontario, Canada
Hello! I am sitting in my newly delivered rocking chair and I could not be happier. Perfect! Thank you for the wonderful craftsmanship and the terrific service.
J.
Wellfleet, Massachusetts
Gary,
The chair was delivered today, in perfect condition, with the stool nestled inside. Great job packing the chair! And the cardboard we'll use as weed barrier under pine straw. The cardboard ought to work for years. It's good and thick.
We have a pair again, at last. And in time for our golden years. One delightful note is the degree that cherry darkens over time. Our old chair is 20 years darker. I know cherry does that, but will the new chair ever catch up--that is, does the darkening slow down? And may we both live to 90 to find out. For now, we have his and her chairs, with hers of course being the one I didn't destroy and replace.
A bow and hat tip to you and all your crew! Very, very well done! Y'all give life to these chairs--make them characters in our story. And that's rare, indeed.
Thank you so much.
J. A.
One more thing. The use of grain is masterful. I just love it.Apalachiola, Florida
Gary
Thank you for reaching out. We received the beautiful rocker and footstool and side table today. Everything arrived in perfect condition.
My husband took everything directly over to my daughter. She is over the top thrilled with the set. We are all very impressed with the workmanship and the professionalism you have shown. I am attaching a picture she sent us. God bless and may God be with you and your family and employees during this challenging time in our nation.
C.P.
Baden, Pennsylvania
Garry Weeks and Co. –
The walnut rocker arrived in beautiful condition. Loving it. Thanks for all of the great work, care in packing, and great communication during the process.
Best
J_Arcata, California
It has been delivered and my son and daughter-in-law love it! It was well worth the wait. Thank you for quality workmanship and stellar customer service. We’ll keep you in mind for any future furniture needs.
Sincerely,
P. F.Seattle, Washington
Hi Gary,
Just wanted to let you know that the rocker has been delivered without a hitch.
This chair is truly impressive. It looks so beautiful and feels so comfortable and well made. And what I didn't expect is that it smells really good, too.
Thank you for such prompt, fantastic service and construction of such a quality heirloom. If you do this sort of thing... can you please let your staff know that we appreciate how much obvious care and craftsmanship went into this rocking chair for a faceless yet appreciative customer?
Have a great day,
H.Seattle, Washington
Gary,
I ordered one of your walnut rockers as a present for my wife for her 60th birthday. She's wanted a rocking chair for quite some time to rock our grandchildren. I can't tell you how happy she is with the chair.
It's more beautiful than I imagined and is extremely comfortable. Our 5'3" daughter and 6'2" son-in-law were there and we all tried it out. I don't know how you did it but everyone who sat in the chair felt it was designed for them. My wife also commented on how 'soft' the wood is because it's so smooth. Never thought I would hear wood described as soft. It's really hard to walk past the chair and not sit down in it and relax for a while.
The service you provide is also top notch and something I really appreciate. You and Austin were very responsive, even though it was during the Christmas holiday. There was great communication throughout the ordering and shipping process. Even Mainfreight, the company you use to ship the chair, provided outstanding service.
It was really a pleasure doing business with your company. Please provide thanks to everyone!
Regards,
C.
San Jose, California
The photos did not prepare me for how good this chair looks and feels in real life. Stunning, exquisite. Everything is first rate, from the immaculate packing and shipping to the museum-quality chair (it really is art). Those things would be meaningless, though, if it wasn’t comfortable and sturdy, you know, like good furniture. It is. (Cherry was a good choice, too; warm & friendly like a Golden Retriever.)
All in all, some very fine work from the people at Gary Weeks!
Thank you,
B.New York, New York
Hi Autumn,
The chairs were delivered yesterday - and my wife called me upon delivery and was totally delighted! I saw them last night, and we are both very pleased with our decision to work with you. The chairs are just spectacular, and we can't wait to show them off this holiday season (along with our amazing rocker!).Thank you and everyone at Gary Weeks & Company for your craftsmanship and diligence. Every step of the process from ordering to delivery was handled perfectly, and your products - they are truly special pieces of art - and great furniture! You should all be proud of your work, and of the way your company does business.
Thank you and best regards,
G. N.Woodcliffe Lake, New Jersey
The table, chairs and bench are beautiful and perfect in the space. We are truly pleased and admire them daily. I think A. got tired of just looking and encouraged me one night- “Come on, Mom! Let’s break this new table in!” We’ve been using it since for eating, homework and all sorts of other things. Please thank everyone there for us.
Be the way, your delivery folks showed utmost care and courtesy.
Best wishes to all, J. S.Sacramento, California
Dear Gary,
We love the chair, the packaging, and service. We are already working on designing a table for you to make.
C. L.
Concord, Massachusetts
Hi Gary,
I did receive the rocking chair, just when you said it would come. And the delivery person was very pleasant and helpful. I rock in it almost every evening. It is my "let it be" chair.
It seems each time I sit in it I find something else to like about it. Just the other night I discovered if I turn a little and hang one leg over the arm I can use the edge of the back support slats and the rocking motion to massage my back. Aaah. I don't have any problems with my tailbone resting on the seat, which is a nice surprise. I especially like that the slats in the back leave a spot for my spine right in the middle, that there's room for me to tuck my feet underneath, and that it rocks pretty far without ever feeling unstable. And it's absolutely beautiful.
I almost hate to give any non-positive feedback, because it might make you think I enjoy my chair less or expect you to do anything about this stuff. But you seem like you might appreciate it... So this is just for your information; no need to respond.
- The bottom of the shipping box was very dirty - that black greasy dirt that sticks to things. If I had carpet instead of hardwood floors I would probably have had to clean the carpet afterwards.
- I find that resting my arms on the arm rests isn't all that comfortable. I'm not sure why. They feel a little too high and far away from my body. I am about average height for a woman (5'-7") but I think I have long arms for my height. And I'm on the slender side. In fact it's more comfortable for me to tuck my elbows through the back of the chair and put my hands on the seat next to my behind.
Last night my good friend M. came over and spent some time in the rocking chair. She's had a difficult few weeks and she really seemed to find the rocking chair soothing. She also thought it was beautiful.
Thank you for building such a functional and beautiful piece! It is a joy to have it in my life.
Thanks,
C.D.
Portland, Oregon
I received my cherry rocking chair in perfect condition on July 24. It’s safely situated in my home and I absolutely love the chair. You have created a truly beautiful chair, elegant in its simplicity and quite graceful in appearance. I am delighted to have this hand-crafted rocker in my home. It is remarkably comfortable, and I look forward to many years of pleasurable use. So happy with it!
By the way, the packaging was amazing, perfect for making sure the rocker was not damaged.
Please give my thanks to the artisans who so lovingly created my lifetime chair.J.G.
Lake Havasu, Arizona
Thanks for the follow-up. The chair was delivered on schedule and the shipper was extra helpful.
I love the chair and am sitting in it now as I write this. It’s in our sunroom.
-M.K.
Greenland, New Hampshire
Gary:
Thanks for checking back with me. The rocker arrived beautifully (as I expected) and the pics show you how well it fits in our den. It met all my expectations—and the anticipation of its arrival gave me something to really look forward to. I loved thinking about how much care you and yours were taking with it.
Your company has been such a pleasure to work with—from the day we dropped by to the communication in between. I wish Daddy could see it—I’m sure he would be impressed and appreciative of the quality as I am. I sit in it everyday!
I will happily recommend you and your company to anyone who inquires.
Thanks so much.
Sincerely,
C.N.
Moore, South Carolina
Hi Gary and your amazing team!!
The rocker has arrived and it is stunning. Dr. M., who is retiring, is out so we’ve only opened the top to sneak a peek! The shipping container is in wonderful shape so all is well!
Thank you again so much for knocking it out of the park!! We are so grateful for you, your team and the fabulous craftsmanship!!
In gratitude!
C.O.S.
St. Cloud, Minnesota
Mr. Weeks,
It was delivered. And it looks great! Very comfortable for the both of us and well look forward to using it for a long time. Just something to keep you informed about though, the shipper didn't get in touch with me until the day of delivery ..., but it happened to work out really well as I was home due to a rare work schedule change... again, worked out great for us and very happy with your company and service. Have a great day.
-B.
Springlake, New York
Autumn,
I want to let you know that the rocker arrived on Thursday in great condition and to thank the Gary Weeks Company for making such a fine piece of furniture, the craftsmanship is superb! The rocker is not only comfortable it is also a functional piece of art that will be handed down in my family for generations.
It was a true pleasure doing business with you and the Gary Weeks Company. You were helpful, gracious and you worked with me to take all the guess work out of buying the rocker both online and over the phone. It’s rare in this day and age to find a combination of a superior product, artisan workmanship and outstanding customer support!
My sincere thanks,
E.P.
Imperial, MO
We absolutely love the rocking chair and are thrilled to pass it down for generations to come! We certainly agree that it is a precious family heirloom :)
Thank you for the amazing craftsmanship and excellent customer service.
Sincerely,
A.L.
St. Louis, Missouri
We got the chair today.
Thank you.
Outstanding packing job!
H.H.
Issaquah, Washington
Hello Gary,
The chest and box are both winners. It is obvious that a extraordinary amount of thought went into the design and function.
I probably could have kept Austin chatting all day.
You both are very good at taking my vague idea or request and really delivering.
Thanks for the great work and keep your eye out for that super slab of mesquite.
J.W.
New Orleans, Louisiana
Gary and staff --
My cabinet arrived today, it is beautiful, even better than I expected. Thanks much for your excellent craftsmanship. I'm very pleased.
Best,
L.H.
Santa Monica, California
Thank you Mr. Weeks. Everyone in the whole family has tried out the rockers, (we three grandchildren that liked to be rocked). They are everything that you promised. You must be very proud of your company. You are providing an example of service and quality that doesn’t exist much in the United States anymore.
All the Best,
R.A.
Kirkland, Washington
We went to your studio this afternoon and were greeted by Will and Autumn. They were courteous, knowledgeable, professional and very helpful. We had questions about bar stools and also needed to have a 1998 vintage rocking chair repaired. Everything was addressed quickly and completely. We were impressed.
F.C. & V.W.
Austin, Texas
Good Morning Gary,
Yes, the Weeks Rocker and footstool arrived in good order. The cartage company altered delivery schedule to accommodate my wife being out of the house.
As it is a Christmas gift, I have them hidden away. Santa and I will bring it in the back door ‘round midnight on Christmas Eve. Can’t wait to give it a test drive.
Thank you for the excellent craftsmanship, communication and service.
Merry Christmas to the Weeks’ family and team!
W.D.
Loveland, Colorado
Gary, Autumn and colleagues,
My rocker arrived and is gorgeous - I'm typing this as I sit comfortably in my chair.
A big thank you to the freight company, and in particular to their driver Justin. He parked his big rig a little over a half mile from my house and brought it the rest of the way pulling it and its pallet on a hand truck down our street.
Thanks to all at Gary Weeks and Company.
Merry Christmas and a Happy and Prosperous New Year.
Roper, North Carolina
Hi Gary and team,
Just writing to say thank you for the stunningly gorgeous table and chairs! They are absolutely perfect.
It was worth the wait living on Ikea furniture and hand-me-downs for many years until we could finally acquire our first real "adult" dining room furniture.
I had a friend come over to receive the delivery with me, and she could not get over the incredible lumbar support in the chairs. (I was of course already accustomed to it from my parents' furniture!)
Thank you for your wonderful craftsmanship and your attentiveness throughout the process! We will of course highly recommend your work to anyone we know who wants the highest quality wood furniture!
-M.M. & A.M.
Rockville, Maryland
Gary,
I echo your sentiments! My late response is not an accurate indication of intention. In fact, I have been waiting a few weeks for a book to arrive so I could send it along to you. It finally arrived yesterday and, as of this morning, is on its way to you. I'm hoping you don't already own a copy but, if you do, its a great book to pass along to like-minded friends. I look forward to taking you up on your coffee shop invitation with some time to discuss the book!
The table is beautiful and was put to work immediately upon unpacking. I'm quite proud of the modest, but growing, collection of Weeks furniture in the house. A rocking chair with stool and a few side tables is a good seed crop!
I hope you are all fairing well with all of this rain. If I can ever be of service, I trust that you will call. Have chainsaw, will travel.
Your friend,
S.C.
Lubbock, Texas
Hi, Gary,
Yes, the chair came last Friday, right on time. I’m completely delighted with it! It is beautiful, and so very comfortable. My friends all want to sit there when they visit.
K.E.
Stamford, Connecticut
Thank you Gary, very happy about the entire transaction.
T.R.P.
Little Rock, Arkansas
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