Doing Business

December 28, 2012

Gary —

Happy New Year!! The chair is perfect and a huge hit!! It exceeded all expectations.

Looking forward to the stool.

My complements to you shipper too, I was impressed with how well it was packed.

Happy Holidays!
K.

Arlington, Virginia

December 11, 2012

Gary,

Thanks for not only your amazing workmanship (I know it is a team effort!), but also for the outstanding hospitality!! I really appreciate folks who will take the time to show off their work centers and are proud of the work they do. Your team all seems really happy and proud of producing amazingly beautiful furniture.

Hope you and your staff have a wonderful Christmas season.

Blessings and peace!

B.

San Antonio, Texas

December 10, 2012

Yes I got it delivered yesterday. I am very happy with the set. My husband thinks its very nice too and comfortable. My daughter loves it too.

. . .

It is a beautiful addition to my kitchen.
Thank you for your attention to details not only in your woodworking but also your customer service.

B.

Madrid, Iowa

December 07, 2012

Hi Gary,

We do indeed have the chair! It's beautiful and so comfortable!

My husband is in love for the second time. Haha! I think if he could sit in that chair all day he would be the happiest man in the world . . .

We're both looking forward to having our little girl here and sitting with her in the rocker.

Thanks again for the wonderful service and of course this beautiful chair.

Sincerely,
T.

Chicago, Illinois

November 03, 2012

Dear Mr Gary Weeks,

Thank you so much for the beautiful rocking chair made for our son and daughter in law in San Antonio, Texas!

Every part of ordering the rocking chair, from starting the chair order on line to the delivery of the chair could not have gone more smoothly!! Your help is greatly appreciated and your company's service is unmatched by others ! In today's world it is refreshing to work with a company such as yours!

Again, thanks for your expert workmanship, the chair is SO beautiful ! Thanks for your service unmatched by others! Thanks for the extra care I know you took to make sure my order was made perfect and thanks for how delivery people took extra care to deliver chair on time and in perfect condition!

Warmly,
Grandma

San Antonio, Texas

April 18, 2012

Gary,

The pleasure was ours! You are such an amazing customer advocate, a trait sorely lacking in most businesses today where the push to make profits is paramount. In addition, you build a quality product that really shows the details of your craftsmanship, and the end result is so comfortable!! I am a very happy client! So, thank YOU!!!

Brgds,
L.

Marble Falls, Texas

April 10, 2012

Gary,

Thanks for the note. The furniture arrived last Thursday. I met Joseph (he is an exceptional employee and speaks well for your company) and we put all the furniture in my house and I've been out of town since Thursday.

I'm pleased with your work and the outcome. I'm glad I happened upon your web site and chose to have you build this furniture.

I need to level my elliptical table (the floor is slightly uneven.) And, I'm missing four of the chair leg pads (the inset holes are there, but the pads are missing.)

I'll send photographs to you in a few days so you can show off your work. You can always use me as a reference Customer.

L.

Birmingham, Alabama

April 07, 2012

Dear Gary,

Yesterday, in our short conversation, I mentioned the very positive effect your Rocking Chair video had on my final selection of Weeks Rockers. I had been all over the net, and could have sprung for a much higher ticket chair had their qualities been sufficiently important. I read all the pitches, and lusted after one or the other quite a few times before reaching your site, and carefully considering all that you present in your brochure, website, blog and video.

. . .

Your video presentation was thorough and most informative, but concise, and it never felt rushed or high pressure in any way. You have a thoughtful, measured style, and a way with the perfect words for the situation. I have since read your web materials more closely and see that style is similarly represented in your written products. The things you publish are easy to read and most educational, without being verbose or stilted. I am particularly impressed that you give your co-workers, suppliers, and even counterparts much credit. Your discussion about Mr. Sam Maloof was enlightening and most complimentary. It appears to me that you have given as much or more thought into the development of a fine rocker as anybody.

. . .

Now, I have yet to even see a Weeks piece in person, but I know that I will be very satisfied. The composition of your family-based, All-American company, and the thoughtful selection of woods, and proud craftsmanship, will surely result in furniture that we will treasure and be proud to pass on.

. . .

I am not given to pumping sunshine, and I am indeed no valued critic, but your presentations made a lot of difference in my selection. I am convinced that I'm buying the best value rockers available. I hope you put your brand on the items somewhere. I am grateful that you have taken the time to chat with me about my concerns and special requests. It means a lot to me to "know" the people that create the things that are important. I can't wait to add them to our little castle.

My only regret is that I am unable to visit your shop and meet you personally.

Wishing you and your staff a healthy and prosperous future.

Most Respectfully,
J.

Loxley, Alabama

January 05, 2012

Gary,

Chair arrived today. K. loves it!

Thanks again for the terrific effort on your end.

Regards,
R.

Paso Robles, California

December 12, 2011

Dear Gary,

The rocker has just arrived as you know by now. For all potential clients, a few words from a skeptical mind: The company is no gimmicks. They ship furniture across the ocean. It arrives when they say it will. And once you have unpacked it, a fine work of art appears. It would be foolish to expect more.

Many thanks again,
M.

Luxembourg

August 26, 2011

Hello Gary.

The chair and stool were just delivered. My wife is very pleased and they look great in our nursery. Both the stool and chair are beautiful; you are a true craftsman. The wood stock is gorgeous and the finish immaculate. Thank you, Leslie and the rest of your team for your hard work and excellent customer service.

Time permitting, I will give you more thoughts after spending more time rocking.

Until then, take care.

D.

Santa Rosa, California

March 05, 2011

Gary,

I am remiss in contacting you about the arrival of our furniture. My apologies. With that said, I can assure you that we are tremendously pleased with all the pieces. They are just what we thought they would look like . . . and more!

It has been such a pleasure working with you. Photos will follow soon.

Best regards,
A.

Boulder, Colorado

December 23, 2010

Hi Gary,

The chair is finally here — arriving only minutes before my wife got home from work! She is very surprised, and we are both very happy with the chair. It's the perfect combination of comfort and beauty. We're looking forward to spending a lot of wide-awake nights, rocking our (pending in June) baby to sleep!

Thanks for your careful attention and help through the ordering and shipping process.

Happy holidays to your and your family!

Best regards,
R. and K.

Point of Rocks, Maryland

October 10, 2010

Gary, Thanks for the usual good service.

P.

Artesia, New Mexico

April 01, 2010

Hi Gary,

The chairs arrived shortly after we arrived home, and we immediately unpacked them, and we love them! Particularly the rocker is just right and very comfortable. We mailed you a check yesterday so you should receive it soon.

Thank you again for your excellent work and friendly approach to doing business. We will certainly treasure these chairs for many years (and hopefully generations) to come.

Best wishes,
K.

Winthrop, Washington

October 29, 2009

Hello Gary,

We received the (very well packed!) delivery yesterday, and spent the rest of the evening confirming its great comfort. I knew the chair was going to be lovely, but it really took my breath away when we unpacked it. I'd like to thank you for the wonderful craftsmanship and attention to detail, and the excellent customer service.

Please pass our thanks along to your entire team for their amazing work.

Warm regards,
E.

Seattle, Washington

August 31, 2009

Good Morning Gary,

. . . We postponed dinner until the boxes were unwrapped (Superb packing job!). After dinner, we just rocked the night away! Thanks so much for your personable and professional guidance through every aspect of this purchase! We also want you to know that one unforeseen advantage of buying Weeks Rockers and Harris Stools for both of us is that as we are rocking we can look over each other's chair + stool and still enjoy the visual experience of Weeks Furnituremakers craftsmanship!

Well, I could go on & on with kudos for your design capabilities, wood selection and attention to detail! Yet I have to step away from this terminal now and head to town.

Sorry not to have written last night . . . We were unable to extricate ourselves from our wonderful new chairs . . .

Rock on!
M.

Prescott, Arizona

August 05, 2009

Gary

The rocker, stool and table arrived on Tuesday and we are absolutely delighted with them. M. has always wanted a rocker and never dreamt she would have such a fine rocker as the one you and your team crafted for her.

The whole process, from start to finish, has been a joy and our beautiful furniture will be treasured by the S. family for generations to come. I can’t thank you and your team enough.

As of now the rocker is sat in the living room overlooking the marina and looks unlikely to make it to the nursery — don’t be surprised if you receive another order before very long!

My sincere thanks and very best wishes
P.
Hong Kong, China

ps your packaging is fantastic!

Hong Kong, China

July 26, 2009

Dear Weeks Family,

Thank you for the hard work I am sure you put into my rocker. I especially want to thank Mr. Weeks for coming out during y'alls Fourth of July celebration so that we could pick up our chair. He seemed very concerned about our traveling plans, but I would like him to know his knots were secure the whole way and my husband and I made it home and had the chair inside just seconds before the rain we had been expecting all day hit town. My family was very impressed with the chair and all commented on how blessed I was to have gotten one. Again thank you for all your work.

Best Wishes,
J.

Midland, Texas