Doing Business

May 18, 2018

Gary,

They received it and love it!! Thanks so much for your excellent craftsmanship and phenomenal customer service!!

Best,
E.J.

McClean, Virginia

May 13, 2018

Gary,

Everything from start to finish was amazing. The people working with you take pride in every aspect of work being done for your customers. The chair is perfect and my family will enjoy it for generations. Please thank your team for me.

Thank you.

K.F.

Wilmington, North Carolina

May 09, 2018

Gary

Thanks for the follow up email Gary — that is not necessary, but very much welcome and is an excellent display of customer service and satisfaction!

Jealous of your Italian sojourn, I am sure you returned well rested and well fed!

Regarding the rocker: yes — we very much realize now that the value in the piece is frankly lower than the asking price (while also recognizing that the true value would put the rocker out of our reach . . . so we've both come to appreciate your pricing!).

The only problem is that S now claims the rocker as her exclusive domain. Whereas we used to read nighttime stories together while rocking, I'm now relegated to an adjacent seat while S gets to rock comfortably by herself as she listens to the story! I guess it is her chair, ultimately, but I can't say I appreciate being kicked out of it! LOL.

Thanks again for the kind note! Until next time! (we've had our eye on your bar stools for a while now, and are waiting for some cash to free up)

J.J.

Landenberg, Pennsylvania

April 02, 2018

Hi Gary,

Our barstools arrived in perfect condition and are absolutely beautiful. You and the team did a wonderful job. We couldn't be more happy with the level of craftsmanship and professionalism. Thank you very much for all of your effort.

Best Regards,
M.W.

Lafayette, California

March 21, 2018

Our barstools arrived yesterday by FedEx as scheduled and in perfect condition . . . well done! They are beautiful, comfortable and lovely to the touch. You have mastered every facet of your business, it is such a pleasure to work with all of you.

Now we will settle back and enjoy this new addition to our home. Thank you for another delightful experience with Gary Weeks & Co.

Warmest regards,
P.C. & S.C.

Philomath, Oregon

March 20, 2018

Gary,

It went well and it was nice to have the custom delivery. The chair is absolutely beautiful and we love the tiger stripe on the surface of the wood. I hope that it keeps that trait as it ages.

I hope to buy two or three more from you in the next 10 years as my sons get married and have children but we will see!

I hope to see you in July.

Take care!
B.F.

Joshua, Texas

March 14, 2018

Gary, I can't express my gratitude in letting us stop by your shop to meet you and enjoy a tour!!! Please tell Will we enjoyed meeting him and the tour extensively!!!
Your shop's craftsmanship is impeccable!!!!
You are definitely a mentor for me, as I'm sure you are for many others. Thank you for sharing your knowledge!!!

Take care!!!,
D.B.

New York

March 10, 2018

Hi Gary,

Thank you for the kind note. Our experience with your company has been great. Autumn did a wonderful job answering all of our questions and building that confidence, plus I really appreciated the ease of paying online with PayPal.

The chair your team designed and built is perfect for us; which is impressive as I am 6'5" and my spouse is barely 5'. Its arrival in our home has created a new house rule: "You move your feet, you loose your seat". If someone gets up from the chair, someone else will instantly sit in it.

We look forward to many more purchases from your company!

Best,
D.G. & M.G.

Mississauga, Ontario

February 12, 2018

Gary,

We are thankful that craftsmen and women like your company's make such high quality functional works of art. Our two walnut rockers, a small end table, and a small foot stool from your company are pieces of furniture we cherish and will use with pleasure. They will ultimately be family heirlooms to pass on to our sons' families.

Your employee, Autumn, who delivered the rocker a few weeks ago, is one dedicated employee to have driven from Wimberly to Kingwood and back to very carefully deliver our second rocker. Thank her for so carefully getting the chair to us.

Best Regards,
M.M. & M.M.

Kingwood, Texas

January 12, 2018

I must send you a picture of some of the grandchildren sitting in the rocker. These beautiful art pieces brought great joy and will be cherished for many years to come. We so enjoyed sitting in our rockers in front of the fireplace during those cold days, and we probably will enjoy them again tonight. It is such a pleasure doing business with you. You are a true delight. Also, Autumn has helped us out a lot as well. Thank you for being on this earth and sharing your beauty with us.

P.R. & J.D.

San Antonio, Texas

December 22, 2017

Mr. Weeks,

I am in receipt of the rocker and it is beautiful.Thanks for such great customer service.

Sincerely,
D.P.

Foster, Virginia

December 11, 2017

Mr. Weeks — You are amazing! Incredible product support! Wow! I have continued my chair experiments. I believe the problem is with my oriental rug. I have tried the chair in various locations . . . but always facing the television. It occurred to me that perhaps the rug has a nap that might interfere, so I turned the chair's back to the tv. Behold! It travels in the opposite direction! Have you ever heard of this problem before? I fear I may be watching tv at right angles from now on.

Thanks again for the offer to look at the chair, but I don't think it is necessary. If you have any ideas for rug-nap-suppression, I would love to hear them!

BTW, for your amusement, you should know that I have mentioned my Weeks chairs in my will. Don't want my kids selling them at a garage sale! Thanks again!

P.W.

Austin, Texas

November 08, 2017

Dear Gary,

Thanks so much for this personalized update!
We are so happy for you that your 25th anniversary celebration resulted in 81 new orders!
Additionally, we are thrilled that you and Leslie are able to be with your daughter and her husband as y'all await the birth of your newest grandchild!

Here in Northern AZ, we continue to value our long-distance relationship with you and your extended family by using and appreciating your fine furniture on a daily basis.

Thanks for being there, Gary!

All the best to you and yours,
M.E.H. & K.S.

Prescott, Arizona

October 27, 2017

...You folks are a fabulous company and I'm happy to recommend you in the future.

Best,
A.L.

Boca Raton, Florida

October 20, 2017

I wanted to let you guys know the rocker and stool arrived yesterday. The box had some dents but the chair and stool are perfect. Good packing! The driver was polite and helpful. Couldn't ask for more.

Thanks,
J.P.

Moses Lake, Washington

September 07, 2017

Hello Gary,

I just landed in NYC from London to your kind note. Thank you. L. and I enjoyed meeting you and Leslie and our time together with Austin. I wish you could have met my older son Z. who toured the workshop at the start of the process. As a new college freshman pursuing engineering management, he was inspired by the intersection of form and function as well as the aspect of a family business all present in your company. L. has often mentioned the machines he saw which is notable as he is a deep thinker who has an economy with words.

I am thrilled with the chair and it is truly worthy of the occasion which I failed to mention — my 26th wedding anniversary. I have included three pictures below. Austin has a gift for selecting and bringing out the figure and grain and I found the chair to be as comfortable as it is beautiful. It is a fine compliment to my historic desk and a great conversation piece for our new home. I could not be more pleased and it is especially meaningful that this comes from a family in our town. Thanks one and all for all they did to make this heirloom a welcome addition to our family.

PS – please feel to post these photos per your newsletter in the "Patron Photo" section and enter us in the drawing. It was a pleasure to read of your company and milestone. Keep the letters coming. Again, thanks!

Miles Christi sum,
D.E.

Wimberley, Texas

July 22, 2017

Thanks for the response. You are head of a genuinely wonderful center of quality and craftsmanship.

B.B.

Everett, Washington

July 21, 2017

I DID get the chair on Wednesday. It arrived in perfect shape. It's beautiful and I am enjoying rocking. The felt strips on the rockers were unexpected and are a very nice touch.

You asked me earlier where I heard about the Weeks rocker. I have vague memories of having seen it in the Whole Earth Catalog. Whether my memory is correct or not, that probably gives you a good idea of my age.

Thanks again for the beautiful chair and for your excellent service.

Best wishes,
T.H.

Enterprise, Oregon

July 20, 2017

My wife Judy's perfect comment: "I love Gary Weeks!"

Enough said! For now.

Everything went smoothly with the delivery, by the way.

C. N. & J.S.

Wellesley, Maine