Doing Business

December 10, 2020

Hello Gary
The rocker made it home this morning.
It was packaged very well!
A huge thank you for helping this dream come true. Please let everyone who had a hand in creating this magnificent rocker know how pleased and grateful I am.
With Sincere thanks and a salute for excellent craftsmanship.

Yours truly,
E.

Eatonville, Washington

November 24, 2020

Gary,

The rocker was delivered a few minutes ago, in fine shape. The driver was very courteous and helped me unbox it (after I helped him carry it in to the house). I am so pleased with this addition to my living room!

Best wishes for a Happy Thanksgiving, and all the holidays to come.

Sincerely,
H.

Denton, Texas

November 23, 2020

Hi Gary,

Just wanted to let you know we received the rocking chair last night. It is absolutely stunning and at first rock I could tell that it is something special and so comfortable. I’m (trying) to wait until Christmas to surprise my husband. Ps the bumblebee art was such lovely addition as well... thanks Bela 💛 and thanks for making such high quality rocking chairs!
L.

La Porte, Colorado 

October 29, 2020

Hello,

Just a quick note that my rocker arrived today without any shipping damage.

First impression: Awesome!

Thank you,
D.S.

Jacksonville Beach, Florida

October 16, 2020

Gary,

The chair and footstool arrived yesterday and I think I'm in heaven -- haven't sat on the sofa once since it arrived!

The delivery company, XPO Logistics, was wonderful. Per your instructions, they called Monday to set up a delivery time window. Check the box for damage? It looked as if it had just been loaded on the truck, not a mark or speck of dirt anywhere. We have a steep driveway and the driver had to park up on the street. He kindly offered to unpack the chair and take away the box. Then he insisted on not only carrying it in, but completely helped me unwrap it:

I asked B. to try it and he couldn't imagine putting his feet up that high on a footstool until he did so. He was amazed at the back support...

I will not only use the chair but treasure it!

Thanks again,
P.

Tucson, Arizona

October 15, 2020

Dear Gary,

What a beautiful piece of furniture. I am enjoying it very much and it is so comfortable.

Please thank you and your team for your terrific work.
B.

Tucson, Arizona

October 08, 2020

October 8, 2020

Dear Gary,

Arrived! Unpacked!! Situated!!! My son enthusiastically and most carefully unwrapped the solid crate and placed my priceless possession in the den, its permanent home.

So I came home from work to pure delight. Perfection. Such exquisite craftsmanship!! The chair is even more beautiful than the pictures, with the wood patterns so cleverly assembled. The construction details are flawless. And the smoothness of the wood is simply incredible. This rocker will now provide decades of comfort and soothing pleasure, destined as the family heirloom.

I want to passionately thank you, Gary, for your truly personal and outstanding customer service. You never failed to provide information, honesty, and patience with my endless questions during countless communications throughout the whole process.

Too, I realize the whole team (including your gifted son Austin) participated in the rocker's creation. Thank you to everyone for your very professional work and care. Actually, the Gary Weeks' rocker is a masterpiece of furniture making. Made in America and so very proud of your company and MY new chair!

Most sincerely,
R.

Edina, Minnesota

September 06, 2020

The footstool arrived this afternoon! T. was stunned, and so very happy to have it! He put it into immediate use as he was already sitting in the rocker. So comfortable!! It also looks absolutely wonderful with the rocker. We are both thrilled! So very grateful that you were able to fill my order in such a timely manner and managed to have the new footstool delivered in time for his birthday.

With appreciation,
K.

Wilson, New York

August 05, 2020

Howdy Gary,

Hoping all is well. Here’s my take on the rocker.

My solid cherry rocking chair arrived recently. Virtus Propter Se - Excellence or virtue for it’s own sake ! This is an art object of stunning beauty. Transcendental hand craft. Seemingly impossible? Except: there it is.

I’m a retired master carpenter living in a cabin in central Alaska. A custom rocker has been a long time desire. I’m a minimalist so I had to think carefully if this was the material possession to add to my small cabin. I’ve had a lifelong pursuit of high skill levels in a number of areas : virtuoso classical piano studies, degrees in classical piano and philosophy, 40 years of carpentry and woodworking, serious reading, long distance paddling, skiing, and backpacking, subsistence hunting and fishing, building a homestead, etc. I say all that to say - I’m a bit of a fanatic when it comes to skill and excellence! It takes a great deal to turn my head. My head has been turned. I’ve carefully scrutinized the rocker. It’s as close to perfection as any piece I’ve seen. Kind of spooky actually. The closest I’ve seen is a master wooden boat builder I knew when I lived in the Alaskan coastal village of Haines.

Gary,family and the entire group are extremely easy to work with. And lastly, although not cheap, the chair is very reasonably priced. Frankly, I don’t know how a product of this quality can be made for the price?

I’m already thinking I might need a straight chair at some point!

M. T.

Fairbanks, Alaska

April 29, 2020

Hi Garry & Team,

The Rocker arrived today and is beautiful. He LOVES it Very happy customers :)

You guys were great to deal with. Kept the communication open and it was a lovely experience- thank you

L. & Birthday Boy R.
PS our little neighbours are have a great time with the shipping box- new fort!

Ottawa, Ontario, Canada

March 25, 2020

Hello! I am sitting in my newly delivered rocking chair and I could not be happier. Perfect! Thank you for the wonderful craftsmanship and the terrific service.

J.

Wellfleet, Massachusetts

March 24, 2020

Gary,

The chair was delivered today, in perfect condition, with the stool nestled inside. Great job packing the chair! And the cardboard we'll use as weed barrier under pine straw. The cardboard ought to work for years. It's good and thick.

We have a pair again, at last. And in time for our golden years. One delightful note is the degree that cherry darkens over time. Our old chair is 20 years darker. I know cherry does that, but will the new chair ever catch up--that is, does the darkening slow down? And may we both live to 90 to find out. For now, we have his and her chairs, with hers of course being the one I didn't destroy and replace.

A bow and hat tip to you and all your crew! Very, very well done! Y'all give life to these chairs--make them characters in our story. And that's rare, indeed.

Thank you so much.

J. A.
One more thing. The use of grain is masterful. I just love it.

Apalachiola, Florida

March 20, 2020

Gary

Thank you for reaching out. We received the beautiful rocker and footstool and side table today. Everything arrived in perfect condition.

My husband took everything directly over to my daughter. She is over the top thrilled with the set. We are all very impressed with the workmanship and the professionalism you have shown. I am attaching a picture she sent us. God bless and may God be with you and your family and employees during this challenging time in our nation.

C.P.

Baden, Pennsylvania

February 19, 2020

Garry Weeks and Co. –

The walnut rocker arrived in beautiful condition. Loving it. Thanks for all of the great work, care in packing, and great communication during the process.

Best
J_

Arcata, California

February 05, 2020

It has been delivered and my son and daughter-in-law love it! It was well worth the wait. Thank you for quality workmanship and stellar customer service. We’ll keep you in mind for any future furniture needs.

Sincerely,
P. F.

Seattle, Washington

February 04, 2020

Hi Gary,

Just wanted to let you know that the rocker has been delivered without a hitch.

This chair is truly impressive. It looks so beautiful and feels so comfortable and well made. And what I didn't expect is that it smells really good, too.

Thank you for such prompt, fantastic service and construction of such a quality heirloom. If you do this sort of thing... can you please let your staff know that we appreciate how much obvious care and craftsmanship went into this rocking chair for a faceless yet appreciative customer?

Have a great day,
H.

Seattle, Washington

January 20, 2020

Gary,

I ordered one of your walnut rockers as a present for my wife for her 60th birthday. She's wanted a rocking chair for quite some time to rock our grandchildren. I can't tell you how happy she is with the chair.

It's more beautiful than I imagined and is extremely comfortable. Our 5'3" daughter and 6'2" son-in-law were there and we all tried it out. I don't know how you did it but everyone who sat in the chair felt it was designed for them. My wife also commented on how 'soft' the wood is because it's so smooth. Never thought I would hear wood described as soft. It's really hard to walk past the chair and not sit down in it and relax for a while.

The service you provide is also top notch and something I really appreciate. You and Austin were very responsive, even though it was during the Christmas holiday. There was great communication throughout the ordering and shipping process. Even Mainfreight, the company you use to ship the chair, provided outstanding service.

It was really a pleasure doing business with your company. Please provide thanks to everyone!

Regards,
C.
 

San Jose, California

November 12, 2019

The photos did not prepare me for how good this chair looks and feels in real life. Stunning, exquisite. Everything is first rate, from the immaculate packing and shipping to the museum-quality chair (it really is art). Those things would be meaningless, though, if it wasn’t comfortable and sturdy, you know, like good furniture. It is. (Cherry was a good choice, too; warm & friendly like a Golden Retriever.)

All in all, some very fine work from the people at Gary Weeks!

Thank you,
B.

New York, New York

October 30, 2019

Hi Autumn,

The chairs were delivered yesterday - and my wife called me upon delivery and was totally delighted! I saw them last night, and we are both very pleased with our decision to work with you. The chairs are just spectacular, and we can't wait to show them off this holiday season (along with our amazing rocker!).

Thank you and everyone at Gary Weeks & Company for your craftsmanship and diligence. Every step of the process from ordering to delivery was handled perfectly, and your products - they are truly special pieces of art - and great furniture! You should all be proud of your work, and of the way your company does business.

Thank you and best regards,
G. N.

Woodcliffe Lake, New Jersey